Certificates
What makes a certificate request slow, the endorsements that make one work first time, and how to stop certificates expiring unnoticed.
A certificate is a single page, and it is routinely the reason a crew stands still. A general contractor will not let a subcontractor start without proof of coverage, a lender will not fund a draw, and a client will not hand over a key.
What makes certificates slow is almost never the insurance carrier. It is a request that describes the requirement instead of quoting it, or a policy that lacks the endorsements the contract calls for, which then has to be amended before a certificate can be issued correctly.
Each of these removes a reason a general contractor sends the certificate back.
Certificates expire when the policy period ends, and the failure is silent. The general contractor's file shows a document with a date that has passed, and the next time anyone looks at it your crew is stopped again.
The fix is administrative and simple: when a policy renews, send the new certificate to everyone holding the old one. If you work for several general contractors, keep the list and update all of them at renewal rather than waiting to be asked.
Same business day when the policy is in force and the requirement is clear. If additional insured endorsements need adding first, expect the certificate to follow once those are on the policy.
Send us their wording. It is usually one of the standard endorsements, and if it is, the certificate can be reissued. If they want something the policy does not provide, we will tell you rather than issue a certificate that does not hold up.
Yes. A certificate shows the policy period, and it stops being evidence of coverage when the policy renews or cancels. Send an updated certificate at each renewal to everyone holding the old one.
Yes. Certificates are issued for the policy period rather than a specific job, though some contracts require project-specific language and a per-project aggregate.
Send the requirement exactly as the contract states it and a licensed specialist will confirm what is needed.